Privacy Policy

1. Introduction

Welcome to Brain Heart Way. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (brainheartway.com) or use our services.

By accessing our services, you confirm your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Data Collection

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and payment information, that you voluntarily provide to us when you:

  • Register for services
  • Complete a Life Script Audit
  • Book a diagnostic session
  • Contact us via email or contact forms
  • Subscribe to our newsletter or updates

Derivative Data

Information our servers automatically collect when you access the website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed
  • Referring website addresses

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the website and improve your experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Provide, operate, and maintain our services (including coaching sessions, energy clearing work, and educational content)
  • Process your payments and bookings for diagnostic sessions and other services
  • Send you administrative communications regarding your account, bookings, or orders
  • Respond to customer service requests and support needs
  • Send you marketing communications (with your consent, where required)
  • Improve our website and services through analytics and user feedback
  • Comply with applicable legal requirements and protect our legal rights

4. Legal Basis and Jurisdiction

Operating Entity

Brain Heart Way is operated by a legal entity based in Ukraine and conducts business internationally.

Legal Framework

We process personal data in accordance with:

  • The Law of Ukraine "On Personal Data Protection"
  • General Data Protection Regulation (GDPR) for EU residents
  • Other applicable international data protection regulations

International Data Transfers

Important Notice for International Users:

Although our legal entity is based in Ukraine, we offer services globally. If you are accessing our website from outside Ukraine (including the EU, US, Canada, or other jurisdictions), please be aware that:

  • Your information may be transferred to, stored, and processed in Ukraine or other countries where our servers and service providers are located
  • These countries may have data protection laws that differ from your country of residence
  • By using our services, you consent to this international transfer of your data

For EU residents, we implement appropriate safeguards to protect your data in accordance with GDPR requirements.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information we have collected about you in the following situations:

Service Providers

We may share your information with trusted third-party vendors who perform services on our behalf, including:

  • Payment processors (for secure payment handling)
  • Email service providers (for communications)
  • Website hosting services
  • Analytics providers
  • Scheduling platforms (Koalendar)

These service providers are contractually obligated to use your data only to provide services to us and to protect your information.

Legal Obligations

We may disclose your information if required to:

  • Comply with legal process (subpoenas, court orders, etc.)
  • Enforce our Terms of Service or other agreements
  • Investigate or remedy potential violations of our policies
  • Protect the rights, property, and safety of Brain Heart Way, our clients, or others
  • Respond to claims that content violates the rights of third parties=

Business Transfers

If Brain Heart Way is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your data is no longer needed, we will securely delete or anonymize it.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information, including:

  • Encryption of sensitive data (such as payment information)
  • Secure server infrastructure
  • Access controls and authentication procedures
  • Regular security assessments

However, please be aware that: Despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission over the Internet can be guaranteed against interception or misuse. You provide your information at your own risk.

8. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

For All Users:

  • Access: Request access to the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Objection: Object to processing of your data for certain purposes
  • Withdrawal of Consent: Withdraw your consent to data processing at any time

For EU Residents (GDPR Rights):

  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Restriction: Request restricted processing of your data
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

For California Residents (CCPA Rights):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal data)

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last Updated" date at the top
  • Sending you an email notification (if you have provided your email address)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email abrainhart at gmail
Website: https://brainheartway.com

For data protection inquiries specifically, please include "Privacy Request" in your email subject line.

13. Notice Regarding Services

Important Clarification: Brain Heart Way provides educational and spiritual services focused on identifying and clearing energetic imprints through intuitive channeling and energy clearing techniques. Our services are not medical or psychological treatment and are designed to complement—not replace—professional healthcare.

By using our services, you acknowledge that:

  • Services are for educational and spiritual purposes
  • We are not licensed medical or mental health professionals
  • Our services do not diagnose, treat, cure, or prevent any medical or psychological condition
  • You should consult qualified healthcare professionals for medical or mental health concerns

This Privacy Policy governs data collection and use for these educational and spiritual services only.

ⓒ2025 Brain Heart Way